ISLAMABAD: In its unwavering commitment to prioritize passenger satisfaction, the Pakistan Civil Aviation Authority (PCAA) has recently unveiled a new and luxurious addition at Islamabad International Airport.
Departing passengers at both the Domestic and International Departure lounges can now enjoy the relaxing complimentary Massage Chairs and tea, setting the airport apart from its global counterparts.
Unlike many other international airports, the PCAA has introduced this amenity as a gratis service, underlining its dedication to ensuring a top-notch travel experience for all passengers.
The inauguration ceremony for this novel facility was officiated by the Chief Operating Officer/Airport Manager Syed Aftab Gillani of Islamabad International Airport.
This introduction of Massage Chairs aligns with the ongoing efforts to continually enhance services at Islamabad Airport. The initiative aims not only to meet but also to surpass the expectations of passengers, providing them with a comfortable and memorable travel experience.
“The PCAA envisions creating an environment that fosters relaxation and satisfaction, making the departure lounges a more inviting and enjoyable space” said Aftab Gillani.
Addition of Massage Chairs and complementary tea is part of a broader strategy to elevate the overall aesthetics of the lounges, contributing to a more visually appealing ambiance at Islamabad International Airport. This forward-thinking move reflects the PCAA’s dedication to not only meeting the immediate needs of passengers but also creating an airport experience that leaves a lasting positive impression.
Passengers departing from Islamabad International Airport can now indulge in a moment of relaxation before their flights, thanks to the introduction of complimentary tea and Massage, remarked a passenger who appreciated the amenity.
The initiative stands as a testament to the PCAA’s commitment to continuous improvement and its proactive approach to enhancing the overall travel experience for all airport users.
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