Islamabad: Pakistan Single Window (PSW) proudly announces the successful integration of its newly launched AI Chatbot, “Khizer,” into the PSW platform and the Trade Information Portal of Pakistan (TIPP). Developed in collaboration with Sybrid Private Limited, this AI-driven tool is revolutionizing how traders and stakeholders interact with Pakistan’s trade systems. By providing real-time, intelligent support, Khizer is streamlining processes and enhancing the overall efficiency of trade operations.
Since its introduction, Khizer has been offering 24/7 intelligent assistance, allowing users to quickly access critical information on trade, regulatory compliance, and documentation. By delivering automated, instant responses, it reduces dependence on manual support and ensures a smoother, more efficient experience for traders navigating Pakistan’s import, export, and transit procedures.
For traders, this innovation means a more accessible and efficient trade environment. Khizer simplifies access to trade-related information, minimizes waiting times, and helps businesses stay up to date with regulatory requirements and documentation processes.
Athar Fahim, Chief Strategy & Operations Officer at PSW, stated, “With the integration of Khizer, we are significantly improving the trade process by providing real-time, automated support. This AI chatbot makes it easier, faster, and more reliable for Pakistani traders to access critical information, helping streamline trade operations and boost Pakistan’s competitiveness in the global market.”
PSW continues to lead the way in digital innovation within Pakistan’s trade ecosystem. The successful launch of Khizer aligns with PSW’s broader strategy to digitize and modernize trade operations, offering stakeholders user-friendly, technology-driven solutions that simplify and enhance their experience. This integration of AI technologies supports the government’s vision of building a more transparent, efficient, and globally competitive trade environment.
Sybrid Private Limited, a leading technology solutions provider, played a key role in developing Khizer. Renowned for its AI expertise, Sybrid collaborated closely with PSW to ensure the chatbot effectively meets the unique needs of the trade community. Dr. Murtaza Khan, Chief Innovation Officer at Sybrid, remarked, “We are honored to support a national initiative like Pakistan Single Window by leveraging our AI expertise. The launch of this AI chatbot reflects our commitment to developing technology solutions that create real value—simplifying processes, improving access to information, and advancing Pakistan’s digital transformation agenda.”
Looking ahead, PSW and Sybrid plan to further enhance Khizer by introducing new features and expanding its capabilities—such as broader trade function support, improved AI accuracy, and more personalized user experiences. These ongoing advancements will ensure that Khizer remains a cutting-edge solution, continuously elevating the user experience and strengthening Pakistan’s digital trade infrastructure.
The successful deployment of Khizer marks another milestone in PSW’s mission to simplify and expedite business processes, contributing to a more transparent, user-friendly, and responsive trading environment for both local and international stakeholders.
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